Hospitality consultancy from people who run pubs every day. Not theory — results.
Consultancy
Expert Advice From Operators, Not Outsiders
OV Management Consultants is the consultancy division of OV-Group. We provide external assessments, operational audits and hands-on support to pub operators, breweries, freeholders and hospitality businesses across the North West.
The difference between us and a typical consultancy? We do this ourselves, every day. We're not academics or theorists — we operate our own portfolio of pubs, bars and licensed venues. We know what works behind the bar because we stand behind the bar. Every recommendation we make is grounded in real-world experience.
Whether your site is underperforming and needs a turnaround, you're opening a new venue and need launch support, or you just want a professional assessment of where you can improve — we'll come in, assess your operation and give you the tools, knowledge and training to get results.
We can also take over the full operation of your business if needed — running it on your behalf with the same standards and systems we apply across our own estate.
Our Services
What We Deliver
A comprehensive range of consultancy services covering every aspect of hospitality operations — from compliance and licensing through to commercial performance and people management.
How It Works
Our Approach
Assessment
We visit your site, review your operation from front of house to the cellar, and identify where the opportunities and problems are.
Report
You receive a detailed, practical report with clear findings and actionable recommendations — no jargon, no fluff.
Implementation
We work alongside your team to implement the changes — from training sessions and compliance fixes to operational restructuring.
Results
We follow up to measure impact, refine what's working and ensure the improvements stick. Ongoing support is always available.
Full Takeover Available
We Can Run It For You
Sometimes a business needs more than advice — it needs someone to take the reins. OV Management Consultants can take over the full day-to-day operation of your pub, bar or licensed venue on your behalf.
We bring our own systems, staff training programmes, compliance processes and supplier relationships to your site — running it to the same standards we apply across our own estate. You retain ownership. We deliver results.
Built For
Who We Work With
Our consultancy services are designed for anyone in the hospitality sector who wants to improve their operation, fix a problem, or get expert help launching something new.
Let's Talk
Ready to Improve Your Operation?
Get in touch for a confidential, no-obligation conversation about your business. We'll listen first, then tell you how we can help.
Book a ConsultationFAQ
Frequently Asked Questions
What does OV Management Consultants actually do?
We provide hands-on consultancy for pubs, bars and hospitality businesses. That includes operational assessments, compliance audits, licensing training, staff development, HR support, payroll solutions and — where needed — full management takeover of your venue.
What makes you different from other hospitality consultants?
We're not just consultants — we're operators. We run our own pubs and venues every day, so every recommendation we make is backed by real-world experience. We've dealt with the same challenges you're facing, and we know what actually works.
Can you take over the running of my pub?
Yes. If your business needs more than advice, we can take on the full day-to-day operation on your behalf. You retain ownership while we bring our systems, training programmes, compliance processes and supplier relationships to your site.
Do you help with licensing and compliance?
Absolutely. We deliver Licensing Act 2003 training, premises licence support, DPS transfers, personal licence qualifications, health and safety audits, food hygiene certification and ongoing compliance monitoring.
How much does it cost?
Every business is different, so we quote on a project basis after understanding your needs. Get in touch for a free, confidential conversation and we'll outline what's involved and what it would cost. No obligation, no pressure.
What areas do you cover?
We're based in Wigan and work across the North West including Greater Manchester, Lancashire, Cheshire, Merseyside and North Wales. For larger projects or brewery estates, we can work nationally — just get in touch.
I'm opening a new pub — can you help?
Yes. We provide full new venue launch support covering premises licensing, fit-out guidance, menu development, supplier negotiation, staff recruitment, EPOS setup, compliance preparation and launch marketing. We'll get you open and trading with confidence.
How do I get started?
Head to our contact page or call us on 01942 368 071 for a confidential, no-obligation chat. We'll listen to what's going on and advise on the best way forward.
Hospitality Management Consultancy in Wigan
OV Management Consultants provides professional hospitality consultancy services to pub operators, breweries, freeholders and hospitality businesses across Wigan, Greater Manchester, Lancashire, Cheshire and the wider North West. Backed by OV-Group — a hands-on pub operator with decades of experience — our consultancy division delivers practical, results-driven advice that's grounded in the reality of running licensed premises.
Unlike traditional management consultancies, we don't deliver a report and walk away. We work alongside your team to implement changes, train your staff, fix compliance gaps and drive measurable improvement in your operation. And if your business needs more than advice, we can take over the full operation on your behalf.
Pub Turnaround Specialists
Underperforming pubs are our speciality. We've taken on struggling sites across the North West and turned them into thriving, profitable community venues. Our turnaround process covers everything — from identifying why trade is down and restructuring the offer, to retraining staff, improving cellar standards, fixing compliance issues, renegotiating supplier deals and rebuilding the venue's reputation in the community. If your site is losing money and you don't know where to start, start with us.
Licensing & Compliance Training for Pubs
Compliance failures can cost you your premises licence. OV Management Consultants delivers Licensing Act 2003 training, DPS transfer support, personal licence qualifications, health and safety audits, food hygiene certification, HACCP documentation, fire safety assessments and Challenge 25 training. We audit your site against current legislation and deliver practical training to your team that sticks — not a box-ticking exercise, but real understanding of their responsibilities.
HR, Payroll & People Management for Hospitality
People problems are the biggest drain on any hospitality business. Our consultancy team provides HR advisory services, employment law guidance, contract management, payroll solutions and staff performance management. We help you build the right team, manage them properly and develop them through structured training and e-learning programmes. From recruitment and onboarding to disciplinary processes and exit management — we've handled it all.
Brewery & Freeholder Support Services
We work directly with breweries and pub companies to assess and improve the performance of tenanted and managed sites. Whether you need an independent audit of a struggling site, a management review of your operator, or a complete takeover of a venue that's not delivering — OV Management Consultants provides the experienced, impartial support you need. We also work with individual freeholders who want professional advice on how to maximise the value and performance of their pub asset.